Health Services

May 29th, 2021
By: DSC

Dynamics 365 for Health Services V4 is the next generation Dynamics solution for the Healthcare Industry, providing:

Customer Relationship Management:

  • Customer profile and preferences
  • Intake management
  • Case management
  • Customer incidents
  • Customer complaints
  • Marketing / Social
  • Contact centre
  • Customer scheduling

Support Management:

  • Customer assessment
  • Service and supports plan creation
  • Customer goals
  • Service plans, updates and maintenance
  • Tracking metrics
  • Medication management
  • Care plan (for aged care)
  • Electronic medical record
  • Clinical referrals

Billing:

  • NDIS claims and billing
  • Aged care billing
  • Rent and board billing and Centrelink funding
  • Customer billing
  • Block funding
  • Medicare billing

Rostering & Scheduling:

  • Rostering
  • Reporting
  • Leave, time and attendance management
  • Group activity / event scheduling
  • Employee self-service
  • Enterprise agreements and award interpretation
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