Customer Service

The agent experience is the heart of Dynamics 365 Customer Service. The key to improving satisfaction in service delivery is enabling agents to take customer requests from any channel, handle multiple sessions at a time, interact with multiple apps without losing context, and enhance their workflow with productivity tools.
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Why the financial services industry needs Microsoft Dynamics 365 solutions
The landscape of the financial services industry is always changing and becom

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How to improve your healthcare services using Microsoft Dynamics 365
Now, more than ever we understand how healthcare is an integral part of our s

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Business Central 2021 Release Wave 2 is here!
Business Central 2021 Release Wave 2 is here! For 2021 release wave 2, Busines

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Related Post
Why the financial services industry needs Microsoft Dynamics 365 solutions
The landscape of the financial services industry is always changing and becom

Read more
How to improve your healthcare services using Microsoft Dynamics 365
Now, more than ever we understand how healthcare is an integral part of our s

Read more
Business Central 2021 Release Wave 2 is here!
Business Central 2021 Release Wave 2 is here! For 2021 release wave 2, Busines

Read more


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